SoGood Plumbing, Heating, & Air

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Introduction

The changeable weather in Richmond and the surrounding area makes dependable HVAC systems essential for your comfort. We treat your home like it's our own.

Overview

Hired 65 times

Serves Midlothian, VA

Background checked

35 employees

108 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.5

26 reviews

5

81%

4

8%

3

0%

2

7%

1

4%

Read reviews that mention:

Linda M.

Dec 8, 2024

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Hired on Thumbtack

Quick response, punctual, knowledgeable. Technician was very helpful and went the extra mile, completed job in timely manner!

Details: Furnace • Not enough heat • Two-story building • House

Heating System Repair or Maintenance

Begench A.

Jul 31, 2024

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Hired on Thumbtack

Complete scam. Do not hire them. They came in and checked the AC, and instead of fixing our minor issues, they started upselling us to a new AC system and their maintenance plan.

Details: Repair • Attic • Outside • House

SoGood Plumbing, Heating, & Air's reply

Dear Begench Atayev, Thank you for taking the time to share your experience. We appreciate all feedback, as it helps us improve our services. We’re disappointed to hear that you felt our technician’s recommendations were perceived as an "upsell." Our goal is to provide honest assessments of HVAC systems and offer solutions to address any issues. In many cases, older systems may have underlying problems that contribute to performance issues. We understand that unexpected expenses can be frustrating. If you’d like to discuss your concerns further, please don’t hesitate to contact us at 804-745-0294. We’re always open to finding a resolution that meets your needs. Thank you for your understanding. Sincerely, Southern Goodman Heating and Air Conditioning

Central Air Conditioning Repair or Maintenance

Alkema J.

May 15, 2024

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Hired on Thumbtack

Experience was great. Technician was able to diagnose the issue quickly and had it fixed in a reasonable time. The only downside I would say is the cost. Thumbtack says $99 service fee is waived if hired, but the fee was not in fact waived.

Details: Repair • Unit won't turn on or off • Closet • Roof • Condo or apartment

Central Air Conditioning Repair or Maintenance

Deborah S.

Apr 19, 2024

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Hired on Thumbtack

The representative who came out and checked my unit did an excellent job. However, the sales person didn't show for his/her appointment the next day. No call. No show. Held up my entire evening waiting after rearranging it to accommodate the appointment. Now, I still don't have a working unit, backlogged on my schedule due to the no show, and now have to find another company to come out and start the process over.

Details: Routine maintenance • Only warm air is blowing from the vents • Outside • House

Central Air Conditioning Repair or Maintenance

Zach F.

Apr 12, 2024

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Hired on Thumbtack

Bryce was knowledgeable and professional with diagnosing issues with my AC unit, and informative in answering questions and offering multiple avenues to proceed with maintenance/repair.

Details: Repair • Closet • Ground floor • Condo or apartment

SoGood Plumbing, Heating, & Air's reply

Thank you so much for the 5 star review, Zach! We are happy to hear about the great service you received! We are so happy to have Bryce on our team! We look forward to servicing your home for many years to come!

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Samson Newlin