Window Nation of Northern, VA - ⭐⭐⭐⭐⭐

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Introduction

✅ Affordable Premium Quality Windows ✅ Expert Installation ✅ Unmatched Financing Options With a legacy of quality and personalized attention, we prioritize customer relationships, and provide windows tailored to your home's needs. With 15+ years experience, our master installers are committed to providing a seamless experience, exceeding our customer expectations time after time. Our team, rigorously trained in cutting-edge technology, ensures meticulous attention to detail. Choosing Window Nation means choosing a trusted partner dedicated to transforming your house into your dream home. Contact us for our latest offer!

Overview

Hired 12 times

Serves Lorton, VA

Background checked

1000 employees

18 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, and PayPal.

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Facebook, Instagram

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10 photos

Window Installation
Window Installation

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Reviews

Great 4.8

47 reviews

89%

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Thumbtack Customer

Jan 6, 2024

From Google

Very happy with Chris Dobbins at Window Nation. He was well versed in the details of Window Nation windows and doors and also how they compare to other companies. He was patient, with full explanations to our questions and concerns in general. Chris made us feel comfortable with Window Nation as a company that will stand behind their product and installation....for the life of the windows as long as we own the home, and its reasonable competitive pricing. We are confident that the rest of the Window Nation team doing the precise measuring and installation will also be 5 star rated once the windows and door are in. BW in northern VA.

Window Nation of Northern, VA - ⭐⭐⭐⭐⭐'s reply

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

Thumbtack Customer

Jan 9, 2024

From Google

I recently had the pleasure of working with Daniel Mattison from Window Nation, and I must say that the experience exceeded all my expectations.Daniel's professionalism and genuine passion for his work shone through as he patiently addressed my questions and concerns. He was not only focused on showcasing the benefits of Window Nation's offerings but also on ensuring that I felt confident and comfortable with the choices I was making.Beyond his technical expertise, Daniel's friendly demeanor and approachable nature made the entire consultation a pleasant and engaging experience. He wasn't just there to sell a product; he was there to build a relationship based on trust and customer satisfaction. He went above and beyond to address any concerns I had and ensured that I was completely satisfied with the end result. It's rare to find a professional who genuinely cares about their clients, and Daniel's passion for his work and commitment to excellence truly stood out.In conclusion, if you're in search of a consultant who combines expertise, professionalism, and a genuine commitment to your satisfaction, look no further than Daniel Mattison at Window Nation. His exceptional knowledge, outstanding communication skills, and unwavering dedication to customer satisfaction make him an invaluable asset to the company.If you're looking for a seamless and stress-free experience with top-notch results, Daniel is the consultant you can trust. I feel confident that I've made the right choice for my window needs.Thank you, Daniel, for your exceptional service and for setting the bar high when it comes to customer-focused consultations!

Rose M.

Jul 29, 2024

Hired on Thumbtack

1. Introduction • “I am writing this review to share my disappointing experience with Window Nation regarding a recent window service call.” 2. Background Information • “After purchasing a new home, I scheduled a window service call with Window Nation to address some issues with the windows.” 3. The Issue • “When the service call was received, it became apparent that Window Nation had not updated their records to reflect our ownership of the property. This oversight caused unnecessary confusion and delayed the service.” 4. Impact of the Issue • “Due to their outdated records, we decided not to proceed with the service as planned, causing significant inconvenience and frustration. As new homeowners, this added an extra layer of stress to an already busy time.” 5. Attempts to Resolve • “I contacted Window Nation’s customer service to address the issue. However, the response was inadequate and did not resolve the problem in a timely manner. I had to make multiple calls and follow-ups, which was very frustrating.” 6. Conclusion and Recommendation • “Overall, my experience with Window Nation was far from satisfactory. I urge the company to improve their record-keeping processes and customer service. Based on my experience, I cannot recommend their services to others, at this time.”

Details: 2 - 4 windows • Fixed / picture (does not open) • As recommended by the professional • Residential

Window Installation

Thumbtack Customer

Jan 4, 2024

From Google

I placed an order for window replacement at my condo. I was unfamiliar with terms for window replacement. To my amazement and dissatifaction, only trim was in the color mentioned. When speaking with the salesman on the phone, I told him that windows should not be white but beige or tan as requested by the HOA. The salesman, didn't let me know about "encasement" color. I tried getting it taken care but got nowhere. I spoke with several customer care, along with original salesman, and even the contractor who did the install. They only said, that the contract only stated trim should be the color requested. I learned a very expensive lesson behind all of this. Please if you use this company, be aware of what you should ask questions. I feel the salesman, really was the one who was only trying to make a sale and didn't care whether all things were clear to me as a new customer.

Window Nation of Northern, VA - ⭐⭐⭐⭐⭐'s reply

Thank you Gail for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Thumbtack Customer

Jan 8, 2024

From Google

Dan is great. Timely, straightforward, and professional. He knows the product while understanding a client's needs. He is transparent and a deal closed with a handshake. Ask for him.

Window Nation of Northern, VA - ⭐⭐⭐⭐⭐'s reply

It was a pleasure having the opportunity to work with you. We are delighted to hear that Dan provided you with A+ service and answered all of your questions. A warm welcome to the Window Nation family!

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Window Nation

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All Window Nation replacement windows are custom-made, so there’s no “one-price-fits-all” cost to our windows. Your exterior design consultant will discuss pricing at the time of your appointment. Ask us about our current promotions!
What is your typical process for working with a new customer?
When you inquire about window replacements and installation from Window Nation, our trained call center staff will schedule an appointment for one of our design consultants to visit your home. During this visit, it's important that all homeowners are present. We understand this might be inconvenient for homeowners who have busy schedules. However, choosing replacement windows is a big decision, and we want to make sure all homeowners agree on the windows they’re purchasing. Our replacement windows are custom-made to fit your home, so you can design them however you choose. We offer hundreds of style and color options that can be customized with different add-ons, including interior and exterior capping, grids, and window glass patterns. Next, an appointment will be scheduled for our measurement techs to visit your home to ensure proper measurements for your windows. During that visit, an installation appointment will be scheduled.
What education and/or training do you have that relates to your work?
Our team at Window Nation will go the extra mile to ensure your project goes smoothly. We pride ourselves on our attention to detail, and you can feel comfortable knowing you’re working with one of the most experienced, detail-oriented teams in the industry. Our team undergoes hours of ongoing training and education on the latest technology, products, and techniques to ensure our company exceeds your expectations. Our Service Technicians have an average of 15 Years of experience. Installation Crew Leaders average more than 20,000 Windows. We have installed over 2 million windows in more than 200,000 Homes! Ranked #3 window retailers in the U.S. by Remodeling Magazine and Qualified Remodeler.