FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At TwentyFourTraining we do NOT require our clients to commit to contracts of any sort. *We currently only offer 1-hour long single/couples training sessions only* As a client you can start and stop at ANY time. Generally speaking, sessions are $55-$70 dollars an hour. A client's initial (first) session is 100% FREE! We are confident that if you try us. You will love us! From there your FIRST purchase of sessions are at a rate of $55 per session. So you could buy as many sessions as you would like up-front for $70 an hour. There is NO limit to how many sessions you can purchase initially. All sessions after the client's initial session purchase are a flat rate of $70 per hour.
- What is your typical process for working with a new customer?
The first thing we do is have each prospective new client fill out a health and fitness/general information questionnaire on our website. This questionnaire will give our trainer everything they need to: contact you, build your workout, and come to your location. They will also have everything they need to know from your age to fitness background and potential limitations going into your first workout. This will allow them to deliver both a safe and efficient workout from the very beginning. Once the survey is filled out your trainer will give you a phone call within 24 hours or the next business day. During that phone call we will discuss: what exactly we do, our approach, any questions/concerns you might have, and plan your free trial initial session. During each client's initial session you will be put through a series of fitness tests. These tests will allow your trainer to establish a bench mark. Once you are done testing your trainer will walk you through a light version of the workout they have developed for you. Assuming the client wants to continue; the next few workouts will be to ease the client into the workout plan their trainer has developed for specifically for them and their goals.
- What types of customers have you worked with?
Our trainers have worked with clients from all walks of life. From 7 year old children, to 80 and 90 year olds, to young professionals, to special needs individuals. There is no client or goal we can't help you achieve!