Passion4Technology

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Introduction

I have 25+ years in the Document Industry of repairing mostly Multifunctional and Standalone Laser Printers. I have experience of repairing most inkjet printers too. I mostly worked in government, commercials office and some SoHo business environments. Among other talents I have for Network Printing needs(Configuration of scan to email, copy and printing default settings, etc.).

Overview

Hired 48 times

Background checked

1 employee

22 years in business

Business hours

SunClosedMon4:00 pm - 9:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, Square cash app, and Zelle.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

25 reviews

5

92%

4

4%

3

4%

2

0%

1

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Read reviews that mention:

Gregory G.

Oct 2, 2024

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Hired on Thumbtack

We were able to assess the problem by telephone. Through a process of elimination (in consideration of steps I had already taken), we determined that the cost of one or more of the likely replacement parts was sufficiently high (for a 4+ year-old printer) that purchasing a new printer was preferable. I gladly paid his consulting fee to avoid inconvenience and further waste of time.

Details: Desktop printer • HP

Passion4Technology's reply

Thank you, Sir. 🙂

Printer and Copier Repair

Janice K.

Jun 21, 2024

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Hired on Thumbtack

Robert was flexible, solved my printer problem, and came when it was convenient for both of us as soon as possible.

Details: Desktop printer • HP

Passion4Technology's reply

Thank you for doing business with me. 🙂

Printer and Copier Repair

Kerry B.

Sep 24, 2022

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Hired on Thumbtack

Robert methodically diagnosed issues why printer not printing, identifying two error messages and steps to fix and get printer again printing from printer's control panel and then from computer applications such as Word and Email, also ensuring that printer scan functioned properly, along the way explaining what he was doing and why. Top notch professional!

Details: Desktop printer • HP

Passion4Technology's reply

Thank you Sir. 🙂

Printer and Copier Repair

Julian R.

Dec 9, 2020

·

Hired on Thumbtack

Details: Desktop printer • Canon

Passion4Technology's reply

Printer and Copier Repair

Sherwood H.

Aug 22, 2020

·

Hired on Thumbtack

Efficient, personal, professional and extremely accommodating. . Called to confirm before coming and arrived early after I agreed to it. Completed the repair in short order. Will be my first call in the future.

Details: Commercial copier • Canon

Passion4Technology's reply

Thank you, Sherwood. 🙂

Printer and Copier Repair

Credentials

Background Check

Robert E Mason

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
80.00 min charge for Standalone Inkjet Desktop printers. 100.00 min charge for MFD Inkjet Printers (Fax, Copy,Scan,Print).120.00 min charge for Laser Desktop and Commercial floor model MFD Printers (Fax, Copy,Scan,Print) . Travel charge of $20.00 per every 20 miles over from company location( Lorton, Va), 20.00 will be added to the total charges. Preference of service is Northern Virginia.
What is your typical process for working with a new customer?
Id like to do a free consultation over the phone on what is needed to complete the job smoothly and effectively.
What education and/or training do you have that relates to your work?
Technical school and on the job market experienced and in-house Licensed and College Core training in Electronics Engineering. Accredited Licensed as an Electronic Service Technician.