FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have basic filtration starting at $599 installed all the way up to Whole House Reverse Osmosis starting at $15k. We don’t try to sell you what you don’t need. Our approach is to use our 34 years of Dealership experience to design a system for you specifically.
- What is your typical process for working with a new customer?
We learn about what your concerns are, assess the site for installation limits, test the water, make recommendations based on your situation, install in typically under 2 weeks and then you have us for life. We have hundreds of customers in your area that would all gladly give their feedback.
- What education and/or training do you have that relates to your work?
(2) master Kinetico service technicians on staff full time. One of the owners holds a Master Plumber License. One of the owners holds a Bachelor of Science in Mechanical Engineering from NCSU. One has 22 years of experience. We have 10 other offices with credentials ranging from PhD in geology to Plumbing and Engineering.