FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- Free Consultations & Estimates: We offer complimentary consultations and estimates for all projects. - Deposit Requirements: A deposit ranging from 20% to 50% is required upon confirmation of the project, depending on the scope and nature of the work. - No Hourly Charges: We do not charge by the hour. Our pricing is based on the overall scope of the project. - Material Costs: While we do not cover the cost of materials, we can purchase materials on behalf of the client. We will provide the receipts for reimbursement. - Price Fluctuations: Prices may vary based on several factors: * Client’s desired project specifications * Choice of materials * Number of workers required * Project duration * Overall project size and complexity
- What is your typical process for working with a new customer?
Our priority is to understand the client’s needs, establish clear communication, and build trust. We engage in a thorough discussion to determine project requirements, budget, and desired outcomes. By asking the right questions, we ensure that we deliver results aligned with the client’s vision, whether it’s about cost, quality, or timeline. This helps us tailor our approach to exceed expectations.
- What education and/or training do you have that relates to your work?
We invest in continuous training for all our employees. New team members undergo hands-on training for 2 to 4 weeks under the guidance of experienced professionals. Our team is composed of specialists in various trades, ensuring we have experts for every aspect of the project. This specialized knowledge enhances the quality and efficiency of our work.