FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward, with a labor rate of $90 per hour for two professional movers, a flat Arrival Surcharge of $100, and additional fees like a $50 charge per flight of stairs. We offer a 15% discount on certain jobs and services. Please note that local city, state, and dumping fees may apply to junk removal jobs.
- What is your typical process for working with a new customer?
We start by understanding your needs through a detailed conversation or quote request. Once we have all the details, we provide a clear, transparent estimate and work closely with you to schedule the job at a time that’s most convenient for you. On the day of the move or service, our team arrives promptly, prepared to complete the job efficiently and professionally.
- What education and/or training do you have that relates to your work?
Our team is trained in professional moving, packing, and junk removal techniques. We stay updated on the best practices in the industry to ensure the highest level of service for our clients. Additionally, we have hands-on experience managing a variety of moving and junk removal projects, ensuring your belongings are handled with care.