Grateful Plumbing

This pro is currently not available for Garbage Disposal Installation

We know others who are. Tell us about your job and we’ll help you find the right pro.

Select a service

Zip code

Introduction

With over 23 years experience, we strive to exceed expectations by ensuring that all plumbing work is completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope or work that’s right for your home or business. We serve both residential and commercial clients and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional work to provide you with satisfactory service. Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives the very best service.

Overview

Hired 7 times

Background checked

2 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, and PayPal.

Reviews

Customers rated this pro highly for work quality, punctuality, and responsiveness.

Very good 4.6

10 reviews

5

90%

4

0%

3

0%

2

0%

1

10%

Alexi G.

May 19, 2019

·

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • Townhouse

Plumbing Pipe Repair

Richard H.

Apr 15, 2019

·

Hired on Thumbtack

Details: Yes, I need to replace a sink • Dropin sink • Single bowl • 1 sink • One handle that controls both hot and cold water • 1 faucet • House

Sink or Faucet Installation or Replacement

James H.

Mar 12, 2019

·

Hired on Thumbtack

I can’t say enough good things about Tommy and Grateful Plumbing. They responded quickly to my request and fixed my plumbing problem in a very short time. He was friendly, professional and proficient. He did a great job and I was extremely pleased. His price was extremely good. I intend to call him again for my future plumbing problems. Five Stars are truly deserved. Jim Harris March 12, 2019

Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • Less than a week ago • Toilet • PVC or CPVC • Townhouse • Owner

Plumbing Pipe Repair

Ross B.

Jul 19, 2020

·

Hired on Thumbtack

Great.

Details: 1 toilet • Toilet is running • Less than a week ago • Municipal water (most common) • House

Toilet Repair

Marisa C.

May 23, 2019

·

Hired on Thumbtack

Tommy was easy to get a hold of at first, seemed professional, the quote was reasonable. I was upfront that the equipment to be installed wouldn't be delivered for 1.5 weeks. It took about 2 weeks to get in, i didn't expect to be scheduled immediately but just a call back to get me on the schedule. After a week I called him to get an answer for the mechanical permit and what line to check on the form, he asked me to send them to him instead which I thought was considerate. The equipment came and when i called back to set up an appointment I would always get an answer on the phone and a promise to call back. I called twice because he seemed to remember the quote and never said he couldn't take or wasn't interested in the job anymore, he also had great reviews. THIRD call and this time i got a set appointment for Tuesday at 9 am. I said thank you and on Tuesday at 9 am I'm waiting (along with two men who are being paid by the hour to stand around, because they need to access something in the same vicinity as the equipment). At 9:20 or so I called to see if he was running late, he answers and said he may have given me the wrong appointment time and would be there at 10:30. I'm a little annoyed, but accidents happen. 10:30 comes and goes as does 11am. I send the guys home realizing he has no intention of coming, and he never does. He also never responded to a text sent that morning between 10:30 and 11:30 just to see if something came up or if there was an explanation. I get that it wasn't a big job and if he wanted to revise the quote for more money or just tell me i wouldn't fit on the schedule as he had bigger jobs, I would have understood. To just leave me sitting there with paid for appliances, equipment and men to move heavy equipment (at $50 / hr) was beyond unnecessary and unprofessional

Details: Yes, I need to replace a sink • As recommended by professional • 1 sink • Separate handles to control hot and cold water • 1 faucet • Commercial

Sink or Faucet Installation or Replacement

Credentials

Background Check

Thomas Cooper

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We give all of our customers a price for the total job upfront. If we are doing fixtures for you we can provide you a labor only quote if you prefer to purchase your own. If there is a hidden problem that needs repair, we immediately stop work and discuss any changes that need to be applied. It is rare this happens but on occasion there can be something unforeseen.
What is your typical process for working with a new customer?
This will vary on a case by case basis. Normally we will make contact and try to get a close estimate of pricing over the phone or by text. Once we have a feel for what the customers needs are and we have given a price, we set up an appointment that works for everyone's schedule.
What education and/or training do you have that relates to your work?
I have 23 years of Plumbing experience and I am a Virginia Master Plumber through the Virginia DPOR. I started my career doing mostly new construction and for the last 13 years I have been proudly doing service repairs and remodels. We still do new work but our main focus is emergency and service plumbing.