Restoration 1 of Richmond North

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Introduction

Our customers typically contact us during stressful situations. We strive to provide outstanding service with a servant's heart. Our customers can rest assured we will help them return their homes back to normal as quickly and professionally as possible. We enjoy helping our customers get their homes back to pre-damaged condition.

Overview

Hired 9 times

Background checked

5 employees

10 years in business

Payment methods

This pro accepts payments via Check and Credit card.

Featured Projects

21 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

8 reviews

5

100%

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Stephanie D.

Aug 7, 2022

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Hired on Thumbtack

First class operation that appear to be honest and forthright. They also offered a less invasive option than another company I got an estimate from while still allowing for complete drying out of all the affected areas. The technicians we're friendly and competent

Details: Bathroom(s) • Kitchen • Other • Restore area • Dry and dehumidify • As recommended by professional • Clean and deodorize • Assess moisture damage

Restoration 1 of Richmond North's reply

Thank you for the great review Stephanie! Our team works really hard to provide honest and first-class service to every property owner. Everyone at Restoration 1 - Richmond North truly appreciated the opportunity to work in your home. Thank you for trusting us!

Water Damage Cleanup and Restoration

Jennifer W.

Sep 21, 2017

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Hired on Thumbtack

Very professional company! I had a shower that leaked through my ceiling and into my closet. They came right out and assessed what needed to happen to get my house dry and mold free. They even recommended a local contractor who helped in the repair of the shower and reconstruction of the ceiling. Excellent pricing.

Water Damage Cleanup and Restoration

Daniel T.

Jan 28, 2024

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Hired on Thumbtack

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Details: Crawl space • Leaking pipe • As recommended by professional

Water Damage Cleanup and Restoration

Dina E.

Aug 2, 2020

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Hired on Thumbtack

Quick to answer and very friendly people. Got the job done in less than a day.

Details: Residential • Managing moisture • Basements and crawlspaces • 1 room • Batt, Rolled, or Reflective insulation

Insulation Installation or Upgrade

Chris R.

Jan 23, 2018

When I called Restoration 1 it was late at night. However, someone answered the phone quickly, asked a couple of questions and then assured me that they would send someone out immediately. Their guys arrived quickly and got straight to work. Everyone was very friendly and professional. They stayed until all the water was gone and had set up their fans to dry the floors and walls. When it was all done the house was dry and ready to be fixed. I would highly recommend calling Restoration 1!!

Credentials

Background Check

Michael Robertson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
No two projects are ever the same. We like to visit the property, educate the property owner on what needs to happen to professionally resolve the issue, and then provide a FREE estimate.
What is your typical process for working with a new customer?
We love working with new customers. Our process is very straight forward: 1. On-site visit to evaluate and document the issues. 2. Educate the property owner on our findings. 3. Provide a free and detailed estimate (if necessary). 4. If appropriate, speak with the property owner's insurance provider. 5. Once the estimate has been approved, we work with the property owner to schedule the work.
What education and/or training do you have that relates to your work?
We train our team in the latest water mitigation and mold remediation technologies and techniques. Every project is lead by an IICRC certified (the industry's certifying organization) technician with a certification in Water Damage Restoration and/or Microbial Remediation.