FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality and care we put into every project. We focus on delivering high-end craftsmanship that lasts, so while we may not always be the cheapest, we believe the results speak for themselves. We’re always transparent and happy to discuss your budget to find the best solution for your project.
- What is your typical process for working with a new customer?
When working with a new customer, I like to start with a conversation to understand your vision, needs, and budget. From there, we’ll schedule a time to assess the space, discuss options, and provide a detailed quote. Once we’re aligned, we’ll set a timeline and get to work, keeping you informed every step of the way to ensure the final result is exactly what you imagined—or better!
- What education and/or training do you have that relates to your work?
I’ve got over 15 years of hands-on experience installing tile, and when you combine that with the 40 years of experience my brother and I share, it’s safe to say we’ve seen and done it all. Over the years, we’ve worked with all kinds of materials, designs, and techniques, constantly learning and perfecting our craft. Our training comes from real-world projects, and every job has taught us how to deliver exceptional results.