FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our current rate is $300 for a minimum two hours and $100 each additional hour. Events with guests over 100 will be charged an additional fee of $150. Fees include setup/breakdown and unlimited shaved ice for your guests.
- What is your typical process for working with a new customer?
We discuss details about the event. If we have the availability, the customer will receive a contract to sign and return to us for confirmation of booking the event. Confirmation concludes within 7-10 business days.
- What education and/or training do you have that relates to your work?
I have worked in the food and beverage/hospitality industry for many years providing customer service via restaurants, hotels, and convention centers. I also am a Licensed Certified Food Manager.