Joyces Professional Touch Cleaning Service LLC

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Carpeted stairs

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Introduction

We go above and beyond for our customers expectation .We make sure they get what they pay for and more. And if anything that our customers ask us to do no questions asked we make sure that we get it done in a timely matter. Having customers satisfied with there cleaning and the smile on their face when they comes home to a clean house .Our customers can enjoy their family or sit down and enjoy a good book but no house cleaning!

Overview

Hired 311 times

Background checked

2 employees

23 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2019

2018

2017

Specialties

Cleaning method

,

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

180 reviews

5

89%

4

6%

3

1%

2

2%

1

2%

Read reviews that mention:

Tonie M.

May 15, 2024

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Hired on Thumbtack

I had researched several businesses & after communicating with Joyce, I decided to go with her. I was impressed because she does other tasks & not just cleaning. This way I don't have to use different people for my future projects. If you want a reliable person who will take care of details the way you want, call Joyce. She is a good person who is easy to communicate with. Much thanks to you & your husband for a job well done job.

Details: 2 bedrooms • 1 bathroom • Deep cleaning • Fridge cleaning • Pets in home • Just once

House Cleaning

Jung k.

Apr 2, 2024

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Hired on Thumbtack

Very thorough and good cleaning. However she was so thorough that she went over our expected time. From 3-4 hours to 5. She still didnt finish and said she would come back, but because i paid more than i budgeted i declined. ( note i did ask for carpet cleaning on first floor) So pro is very good and detailed cleaning Con is bad estimate timing and didnt finish even if she went over 5 hours.

Details: 3 bedrooms • 3 bathrooms • Move out cleaning • No pets in home • Just once

Joyces Professional Touch Cleaning Service LLC's reply

Hello Jung I do appreciate your business. We put our all in it to make sure our customers satisfied with our services. We give an estimate on what the customer tells us it can change once we get there depending on the condition. It took 5 hours because you wanted carpet cleaning and it was a move out cleaning . We are a five star⭐️⭐️⭐️⭐️⭐️ cleaning service GOD bless you and your family!

House Cleaning

Kristin L.

Mar 11, 2024

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Hired on Thumbtack

Details: 2 bedrooms • 1 bathroom • Move out cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Monique S.

Mar 7, 2023

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Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Oven cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Catherine A.

Nov 16, 2022

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Hired on Thumbtack

Details: Two-story house • 3 rooms • Food stains • 2 flights • As recommended by the pro • I don't have pets at home • Smokers in home

Joyces Professional Touch Cleaning Service LLC's reply

Carpet Cleaning

Credentials

Background Check

Joyce Charity

FAQs

How did you get started doing this type of work?
I worked through a company for 6 years and I enjoy cleaning houses so me and my husband decided to start our own businness. We love meeting new customers and servicing there home. Our customers becomes family and we take pride in our work !!!
What types of customers have you worked with?
We have service all types of people in Richmond and the tri city areas. We love them all !!
What advice would you give a customer looking to hire a provider in your area of work?
Everyone looks for a low price my advice is you get what you pay for. You should always look at the person and how much they enjoy what they do with no complaints, personality and over all the interest they have to satisfy thier customers.