Detail Cleaning LLC

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Introduction

I started using Thumbtack 2 years ago to increase my clientele. It worked! I started relationships with many new customers, and was able to serve for many more customers who needed one time cleanings. I was super busy and I needed to find help. That's when I started on my quest to find others like me, who enjoyed cleaning, are reliable and confident in there work and most of all trustworthy. I have a rule when considering adding someone to the team. Well, I have A LOT of rules but the one that is most important is this, I ask them to clean my house first. Then, I evaluate the cleaning job but I don't stop there. I evaluate my comfort level with having this person I do not know in my home, alone and cleaning. I have interviewed 73 different people since September 2015. I have kept 4. That shows you how hard it is to find people who are good workers and can make the customer feel comfortable. I don't feel like the boss to these 4 women. We are a team, we have the same values and goals in life and in work. And, I ask you as a potential to consider my company as your new cleaning service, and we will promise to treat you like family and give 100% on every cleaning. Dedication & Education What makes our team work so seamlessly is the precision focus that is applied to The Systematic Cleaning Approach. This approach allows our exceptional reputation to grow because we deliver exceptional results in minimal time. I enjoy cleaning. I know it sounds crazy but it's true. I love the relationship we establish with our customers and to see the difference in our customer's a few months after regular service. The customer is less stressed, the house is not just cleaner, but things are picked up and put in the correct places. The customer has time to ENJOY their beautiful home after we become a part of their lives. And that is the most rewarding gift of all.

Overview

Hired 24 times

5 employees

21 years in business

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Featured Projects

8 photos

Specialties

Cleaning method

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Reviews

Exceptional 5.0

20 reviews

5

95%

4

5%

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Bree H.

Mar 9, 2015

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Hired on Thumbtack

House Cleaning

Lauren P.

Apr 22, 2015

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Hired on Thumbtack

House Cleaning (One Time)

Yukari N.

Aug 3, 2015

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Hired on Thumbtack

Move-in or Move-out Cleaning

Courtney H.

Feb 12, 2015

Alison has been cleaning my home for about 8 years. She is reliable and honest. She is always finding details I overlook. She provides her own supplies and does great work!

Sharon W.

Feb 12, 2015

Allison, has been cleaning for me for several years. She is dependable and trust worthy. She does a wonderful job cleaning and I am so lucky to have her. Sharon

FAQs

What education and/or training do you have that relates to your work?
I have been studying everything that relates to cleaning for 10 years. I know the components and reactions of every chemical in our caddies. I know what the inside of the motor looks like in every one of my machines. I know different types of spiders and common household insects, where they hide, where they have babies and the season they prefer to settle indoors. I know the difference between jute and wool rugs and how to get stains out of both, which happens to be 2 completely different processes. I know cleaning methods that will save you money on your elcetricity bill. I know that using a vinegar/water solution to clean hard wood floors will void a warrenty, when 5 years ago vinegar and water was supposed to be the best thing to use on wood floors. I know that a steam mop can ruin some types of tile floors and damage other types of wood floors. I could write a book. In fact, I have four 3 inch binders full of what I've been able to print or record from articles to papers to ingredients lists. All a part of my mission to be the best in the cleaning industry.
How did you get started doing this type of work?
I was introduced to this industry at just 18 when my a cleaning lady pulled into my parents driveway and asked me if I wanted a job! True story! She cleaned my neighbor's house and her helper had quit the day before so my neighbor suggested she ask me to help her out. I did and I loved it. 3 years later I opened Detail Cleaning and made a commitment to be the best in the industry. To do that I started studying cleaning. I know that sounds silly but I have learned so much! I wanted to know how the chemicals I used worked on surfaces. I also wanted to know about the surfaces themselves and the difference between acrylic and quartz. I wanted to understand how a magic eraser worked, have you ever thought about where the magic is in a magic eraser? I also made a goal to invest in the best equipment and supplies. Today I have 5 top quality vacuum bundles, 2 carpet shompooers, 6 cleaning caddies and an enormous supply of Bona, Fabulouso and much more. When I bought my first Hoover Platinum series vacuum bundle I was so excited! And now I have 5. My studying didn't stop at chemicals and materials. I took each one of my machines apart to learn how they worked, and how to fix them when needed. These vacuums are a big investment and I want them to last forever, and work at peak performance for my customers. And they do :) They are bagged and have hepa filtration systems. Don't ever let anyone clean your home with a bagless vacuum! It may be good for you to own one (I own a bagless for my home) but no matter what anyone says a bagless vacuum spits out dust, and transferring one person's dirt to another person's home is NOT COOL. So anyway, little by little I got to where I am now. It took a long time, and it was a much slower climb than I envisioned in the beginning but I am happy to be here. And I am proud of the women on my team, our company's awesome reviews and most importantly I'm proud to serve the Richmond area with the best quality service.