FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have always been fair and honest with my customers. On several occasions, I have offered suggestions that saved customers thousands of dollars. In the end, they have always been happy, and felt like they got their moneys worth.
- What is your typical process for working with a new customer?
I will typically come and look at the project in advance. This allows me to take pictures, measure, make suggestions, price materials, and give an assessment.
- What education and/or training do you have that relates to your work?
As a boy, we built our own home and as a teenager we built a church building. Now I’ve been in construction for over 40 years. When it comes to building, renovating, or repairing, there’s not much I haven’t had some experience with. I have four boys, and have trained them all, and two of them work with me today.