FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate pricing with options for your choosing.
- What is your typical process for working with a new customer?
After a friendly greeting, we get right to work diagnosing your issues to be able to give the best options. Once an option is selected, we get the issue solved in an optimal manner and payment is taken. We leave you with the satisfaction in knowing that you have a plumbing company that will take care of you if anything happens with your plumbing system.
- What education and/or training do you have that relates to your work?
I am a Master Plumber and Master Gasfitter with contracting licensing in VA and NC, certifications in Rinnai tankless water heaters, and Gastite gas pipe. I have also been trained in sewer inspection, location and cleaning and many other facets of the plumbing trade.