FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and tailored to your specific needs. We offer a variety of service packages to fit different budgets. Discounts may be available for: New Client & Referrals: All new clients will receive a new client and/or referral discount. Any neighbors and friends that you refer will begiven a referral discount along with a Thank you credit to the referrers account. Multiple services: Bundling services like lawn care and pest control can often lead to discounts. Seasonal promotions: We frequently offer special promotions and discounts throughout the year. To get a precise quote, please provide us with the following information: Property size: The square footage of your lawn and the size of your home. Specific needs: The particular services you require, such as fertilization, weed control, pest control, or a combination. Any special requests or concerns: Any unique challenges or preferences you have. We'll provide you with a detailed estimate, including any applicable discounts or fees.
- What is your typical process for working with a new customer?
Our typical process begins with a free consultation to assess your specific needs and discuss your goals. We'll take the time to understand your property, identify any potential issues, and provide a customized treatment plan. Once we've developed a plan, we'll schedule a convenient time to start the work. We'll keep you informed throughout the process and answer any questions you may have. After the service is complete, we'll conduct a follow-up to ensure your satisfaction and address any concerns. We're committed to providing excellent customer service and building long-lasting relationships with our clients.
- What education and/or training do you have that relates to your work?
Our team at Bull Run Turf Care & Pest Control is comprised of experienced professionals who are dedicated to providing exceptional service. We have undergone extensive training in: Lawn Care: Soil science, plant biology, fertilization techniques, weed control strategies, and proper mowing practices. Pest Control: Identification of common pests, understanding their life cycles, and effective treatment methods. Pesticide Application: Safe and environmentally responsible application of pesticides, including licensing and certification requirements. We stay up-to-date with the latest industry trends and best practices through ongoing training and education. This ensures that we can provide the most effective and sustainable solutions for your lawn and pest control needs.