FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer some of the most competitive prices around, if you have been quoted lower by another company we will seek to match the price if not beat the price. In addition we offer a maintenance package for Plumbing, HVAC and Electrical that will insure that these key areas are inspected and maintained to secure the longevity of these systems (annually for plumbing and electrical, semiannually for HVAC, inquire with our office about packages). We also give free estimates for anyone looking to replace their HVAC systems, ductwork, water heaters, toilets, tubs, showers, bathroom remodels, electrical panel boxes, lighting fixtures and more.
- What is your typical process for working with a new customer?
For new customers we give them a discounted price of $100 per hour (instead of $125) to perform a diagnosis or service. We also offer our maintenance package for 15% off if they sign up at their first service appointment. In addition our technicians will offer a free inspection during the first service.
- What education and/or training do you have that relates to your work?
Our technicians offer a combined experience of over 100 years in the contracting service industry. Our company is staffed with a master in each of Plumbing, HVAC and Electrical. Our technicians hold certification in gas pipping, refrigeration and electrical safety. All of our masters have participated in schooling and continuing educational courses.