FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a 3rd party to review completed scope and use insurance industry Xactimate pricing as a baseline. We use data and documentation to provide evidence of scope.
- What is your typical process for working with a new customer?
Text or Phone call quickly and arrive to assess. We get through this together step by step.
- What education and/or training do you have that relates to your work?
Highest industry certification attainable - IICRC Triple Master Certification in Water Restoration and certified since 2014. Veteran of large national storms and local storms. Excellent mitigation and problem solving team to simplify the loss into 3 easy steps.