Drews Service Solutions

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Introduction

I offer the same services that I would offer my family. There is no up selling. My focus is the basic issue and more importantly why did this happen. Getting to the root of why the issue happened in the beginning. I really enjoy the fact that , I solve real problems. I come into a home with a drain backing up or water dripping from places that it shouldn't and I solve real issues. I take pride in that and the quality of my work as well.

Overview

Hired 91 times

Background checked

1 employee

10 years in business

Business hours

Sun12:00 pm - 6:00 pmMon5:00 pm - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

76 reviews

5

92%

4

1%

3

3%

2

1%

1

3%

Jonathan G.

Jul 13, 2020

·

Hired on Thumbtack

Details: An entire home • Install pipe to one or more rooms • Municipal water (most common) • Townhouse

Plumbing Pipe Installation or Replacement

Kaila J.

Oct 30, 2017

·

Hired on Thumbtack

Handyman

April N.

May 8, 2018

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Hired on Thumbtack

If Drew’s Service Solutions and Jon Drew respond to your Thumbtack job, you are fortunate. Don’t overthink it; just do it. I’m an overthinker and had 5 companies come out to give estimates. Drew was the first one and I should have committed then. Three weeks ago, I’d never heard of Jon Drew. Today and after a week of nothing short of heroism in my old, concreted, plastered home in which he did, among other things, a whole-house repipe from galvanized to copper, I’m recommending him to all my friends. Why? Ok, this will take a while. 1. His work is careful, thoughtful and beautiful. The waterlines now run where they need to in the most efficient way possible. He understands the end user’s needs. Although not in our statement of work, he replaced my basement utility sink with something much more useful and attractive, while adding beautiful copper waterlines with their own cut-off valves. He also ran much more efficient and beautiful clothes washer waterlines and gave me a bonus laundry waterline box, also with cut-off valves. Check out the photos. 2. He keeps his word and doesn’t leave you wondering. With my plumbing job, he did exactly what he told me he would do, down to the time he said he would be there in the morning. He let me know in advance about any changes. 3. He’s an educator. He’s the expert and I’m not; I just knew I had some plumbing problems and trusted him to fix them. Not only did he fix them, he first took the time to explain to me what the issues were so I could make an informed decision what to do about them.

Details: An entire home • Install pipe to one or more rooms • Dishwasher • Toilet • Shower or bathtub • Garbage disposal • Washing machine • Water heater • Sink and faucet • PVC or CPVC • Municipal water (most common) • No, I would like the pro to buy the plumbing pipes • House • Home Owner

Plumbing Pipe Installation or Replacement

Tom B.

Feb 19, 2020

·

Hired on Thumbtack

Drew was awesome. Will definitely use for any plumbing needs in the future

Details: Other pipe installation needs • Hook-up appliance or fixture • Refrigerator • As recommended by professional • Municipal water (most common) • I would like to discuss with the professional • Townhouse • Home Owner

Plumbing Pipe Installation or Replacement

Kirsten B.

May 28, 2019

·

Hired on Thumbtack

Details: Hook-up appliance(s) to existing gas line • Supply new gas line to appliance (within home) • As recommended by professional • Stove or oven • I would like to discuss with the professional • House

Gas Line Installation

Credentials

Background Check

Jonathan Drew

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I price flat rate. I base my prices based on material costs / estimated time to complete job / consumable items used .
What is your typical process for working with a new customer?
The introduction and then I ask questions pertaining to the symptoms leading me to a root cause of their issues. Then I give options for the basic repair to fixing the root issue.
What education and/or training do you have that relates to your work?
I have gone to apprenticeship school in fairfax Va. I have various certifications. I continuously enroll in trade seminars. Over 10 years with the "big companies" in the area, and another 8 years with a couple smaller firms. Currently pursuing my master gas and master plumbing license with the intent to have soon.

Drews Service Solutions

FAQs

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