FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and based on the scope of work, the size of the area being treated, and the level of contamination. We offer free estimates and transparent pricing with no hidden fees. Discounts may be available for military veterans, first responders, and repeat customers.
- What is your typical process for working with a new customer?
Initial Contact – We start with a phone consultation or an online inquiry to understand the customer's needs. Free On-Site Inspection – We visit the property to assess the scope of work and provide a detailed estimate. Customized Plan – Based on the findings, we create a tailored remediation or cleaning plan. Execution of Services – Our trained technicians carry out the work professionally and efficiently. Final Inspection & Customer Satisfaction – We ensure the job is completed to the highest standards and walk the customer through the results.
- What education and/or training do you have that relates to your work?
Our team is highly trained in mold remediation, HVAC cleaning, and water damage mitigation. We hold industry certifications, including: IICRC (Institute of Inspection, Cleaning, and Restoration Certification) NADCA (National Air Duct Cleaners Association) standards EPA-compliant mold removal techniques OSHA safety training