FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At District Donations we base our pricing on volume. One full pickup truck load in an 8 foot bed (8x5x4) is $165 (see photo for idea of volume pricing) and one full 17ft box truck is $800. We do not charge per item/bag/box for the majority of our services. The only exceptions are for items that cannot be donated or disposed of with normal waste. These items include tires, paints and chemicals. For tires there is a $15 fee per ($20 with rim) car tire. Chemicals and one gallon paint cans incur a $5 per ($30 per 5 gallon bucket) bottle fee.
- What is your typical process for working with a new customer?
When receiving a call we will ask for a: 1. Name and callback number. 2. Description of items (photos always preferred). 3. Location of items (ex. 3rd floor, kitchen, basement). 4. Provide estimate based on information provided. 5. Confirm a date and time. 6. Ask about parking (driveway, reserved parking, street parking, parking garage access codes needed, etc.). 7. Ask for email address to send confirmation. 8. Notify client when 15-20 minutes away from site.
- What education and/or training do you have that relates to your work?
Years of repetition with estate clean outs, downsizing, donation runs, and construction and debris (C&D).