ADR-Restoration
Free on-site estimate
Scheduling
Mold services
It’s free, with no obligation to book
Introduction
With over 30 years of experience our team will deal with the insurance company for you so you can focus on your family while we put your home back to normal. We use technology to get your life back to normal in half the time
Overview
Serves West Jordan, UT
Background checked
2 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
Ask this pro about their preferred payment method.
Specialties
Mold services
Reviews
Exceptional 5.0
7 reviews
5
100%
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Read reviews that mention:
Thumbtack Customer
Oct 3, 2024
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From Google
From Google
In one of the most stressful times in my life, I am glad I went with ADR. They were personable, professional, and took much of the stress out of a terrible situation. Would highly recommend!
ADR-Restoration's reply
We are so happy we were able to help
Thumbtack Customer
Sep 16, 2024
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From Google
From Google
**update: they worked well with my insurance and we got it all settled so that I didn't have to pay out of pocket so I'm updating my review to 5 stars due to the ease of working with them.Original: I really liked the guys who worked on our home after a flood. They got there really fast and worked long hard days drying everything out. I really appreciate them. That being said... When we got the bill it was shocking. All over the website it says they'll go through all costs beforehand which never happened. I do understand that it's an emergency situation and they needed to get right to work to save our home though. I've spoken with a lot of people about it and it's 2-3 times more expensive than anyone else. Our insurance won't pay near that much so hopefully they'll work well with the insurance to get that price down to reasonable. Also, the company we're going with for rebuild needs to redo all their drywall cuts because they're all over the place and far from straight. So, I gave 3 stars for their response time and most of the work they did but unfortunately I'd look elsewhere.
ADR-Restoration's reply
Thank you for your feedback and for recognizing the efforts of our team during a challenging situation. We are pleased to hear that our prompt response and hard work made a positive impression. However, we regret to learn about your concerns regarding the costs and the drywall cuts. Transparency is crucial to us, and it’s disappointing that we did not meet your expectations in that regard. We take your comments seriously and will investigate this to improve our communication in the future. We will continue to work with your insurance to ensure everyone is taken care of. Your insights are valuable as we strive to enhance our service quality while ensuring customer satisfaction.
Thumbtack Customer
Jul 10, 2024
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From Google
From Google
ADR Restoration was more expensive, but well worth the price. The were though and made me aware of other things that might be a problem. Good job.
ADR-Restoration's reply
Thanks for leaving us a review! We appreciate your business and the feedback
Thumbtack Customer
Jul 10, 2024
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From Google
From Google
Advanced disaster restoration gave me a fair estimate and jumped right into the project. They were able to stick to the orginal timeline but quoted earlier. I have no complaints and would recommend ADR for any project needs.
ADR-Restoration's reply
Thank you for the review. We love getting honest feedback and appreciate you taking the time to leave a comment
Thumbtack Customer
Oct 2, 2024
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From Google
From Google
We needed help after we had sewage come into our business. ADR responded fast, and got us back in business very quickly
ADR-Restoration's reply
Thanks for taking the time to leave us a review
Credentials
Background Check
Austin Mangum