FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by industry standards that all restoration companies and insurance adjusters use. Pricing varies from job to job. We charge $150 for a mold evaluation.
- What is your typical process for working with a new customer?
Once we receive a customer's phone call, we take down their address and name and then set up a time to meet. If it's an emergency water damage situation, we will begin work immediately once they fill out a work authorization. We've been working with the homeowner and the insurance company to take care of the water damage and reconstruction.
- What education and/or training do you have that relates to your work?
We are an IICRC-certified firm in water damage restoration.