Pineapple Property Group, LLC
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Management needs
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Introduction
At a 5% management fee, we're the lowest in the industry!
Count on us for your leasing, management, & investing needs!
Why Pineapple?
While we haven't been around as long as Colonial times where a Pineapple was the symbol for hospitality, we have been around long enough to be local Real Estate experts with one of the highest ratings of client satisfaction.
Want proof?
Check out our Google Reviews, from both landlords & tenants. Our most-endorsed qualities are professionalism, quality, value, and responsiveness.
As one of our esteemed clients says, "At 5%, their management fees are the lowest I’ve found. And they don’t sacrifice quality! Overall, I’ve been very impressed and look forward to working with them indefinitely."
And one of our longstanding tenants: "My family and I have lived in a house owned by Pineapple for the past 9 months. It has been great! The maintenance is always quick to resolve any issues there may be, and our home is beautiful. I'm very happy with Pineapple Property, and will definitely be renewing our lease in March :)"
What can we do for you?
Many things! Take a look below; we guarantee our pricing cannot be beat.
Our Services:
-One-Time Tenant Placement for 75% of a month's rent, extra services available (e.g., pet/safety inspections, landscaping)
-5% Management Fee only on collected rents
-All Leasing efforts (e.g., high-quality advertising, vetting tenants, rent collection, fostering tenant relations)
-Dedicated in-house departments (Maintenance, Leasing, Accounting, On-Boarding, Investing)
-Semi-annual safety inspections & Quarterly pet inspections for preventative maintenance
-Monthly financial reports
-Discounted investment deals & full-service brokerage services (e.g., networking/roundtable discussions, portfolio analyses, 1031 exchanges)
-No start-up, cancellation, or advertising fees; cancel anytime
Overview
Background checked
11 years in business
Payment methods
Ask this pro about their preferred payment method.
Specialties
Management needs
Reviews
Good 4.0
34 reviews
5
68%
4
9%
3
3%
2
0%
1
20%
Past Customer
Dec 14, 2019
·
From Google
From Google
Pineapple Property Group recently took over management of our low income apartment complex. Most people living here were doing so because the apartments are super old and out of date, but the landlord was willing to rent it at a reasonable price. Then the new owners and PPG come in. They decide to raise rent and kick everyone out. They bought the complex at the beginning of December. If you were paying at the end of the month, you have to pay for December at a new higher rate. Which is more than triple what some of the current tenants are paying! Not only that, but they switched the pay day to the beginning of January. So you have to pay the super high rent twice within a week's time and right after Christmas. Then, even if you pay they are still kicking everyone out at the end of January.I understand transition is hard. But instead of barging in and demanding people move out the week of Christmas or pay $1700, they should let the previous owner's agreements stand for two months. Then they can transition into their "new plan." You can't hardly even find a reasonable place to live in three weeks time! Especially around Christmas when people are trying to NOT move!All the time they say they are "on your side," but really all they care about is the money. They aren't willing to listen to, or work with, the already existing tenants. This is a business and nothing else. They care only for the numbers, and can't see the people behind them. There's still time. One can only hope that they'd change their mind. I'm only one voice out of the 50-100 that live here, but I speak the same words that they all do. Should PPG decide to have a heart, I will change my review. But until then, it will stand as an eternal voice against the greed of this business.
Pineapple Property Group, LLC's reply
Hello Mikinley, we understand how frustrating it can be when the property changes hand. We just took over this 18 unit property 3 weeks ago and the old owner has no leases in place. The new owner wants us to increase the rents and charge late fees. We have advised the owner on market rent rate and waive late fees for month of Dec till we have notices out to get to know all the tenants and leases in place. We are looking out for tenants and being fair to both parties.Both tenants and owners are our customers. Let us know what we can do to make this better and Kelsey is reaching out to every tenant.
Past Customer
Jan 13, 2020
·
From Google
From Google
Great!!! If you want the most inept braindead company in the world. I keep getting texts about properties (yes multiple) that I don't live in and never have lived in. I keep telling them that they have the wrong number and that I have never in my life lived at one of their properties and they say okay I'll remove your number sorry but then I keep getting messages. That alone would be enough to make me not want to rent from them but I also found out some of my coworkers rent from a few of their buildings and it they say they can never get a maintenance person out in a timely manner when they have issues or that they show up outside of the scheduled time. This place doesn't seem like they know what they are doing in any respect. I've live in low income trash buildings that were more organized than this place. Honestly avoid at all costs.
Pineapple Property Group, LLC's reply
Hello Kyra,
I am sorry that you are getting texts from our company. All the numbers we have are current tenants and we only text for any issues that need to be answered (maintenance, rent, other queries), responding to tenants questions. If you can call into our office and provide your name and number, we can investigate from the call & text logs.
Our maintenance turn around time on average is less than 2 hours. We respond and set up a time to attend to issues. You not being a current tenant may not have the first hand experience.
Past Customer
Jan 14, 2020
·
From Google
From Google
Originally I had posted a 5 star review, but that was only because after the lease was signed they asked us to leave them a 5 star review. Now it definitely makes sense why they needed the extra positive reviews on Google. Seriously the worst Property Management company I have ever dealt with. Even if it was a 3 bedroom in sugarhouse for 500 bucks a month, wouldn't rent from these people again.If you are looking for some incredibly negligent people dealing with your home, you've found the perfect people to rent from. I have had almost $700 worth of damage to my furniture from water damage in the property I was staying in (in my bedroom and another issue in my kitchen and living room). I went 2 weeks with water coming from my ceiling in a steady stream. They only came to fix it when I threatened legal action. Their maintenance department is equivalent to toddlers with plastic tool sets. They basically just break things further and you have to call a grown up to come fix it.As an added bonus, our lease stated that we had A/C and Heat, we actually had neither in our unit! Along with a laundry list of other issues we had to deal with from this property management.Long story short, if you are reading this review and have already signed a lease with these slumlords I'd advise upping your renters insurance. If you're thinking about renting from these people, I'd advise you to seriously reconsider.
Pineapple Property Group, LLC's reply
Ryan, we are sorry that you had a negative experience. We attend to every work order that tenants request. We feel that the repairs were done professionally and timely and the unit is in good condition. Your other roommates felt differently and were happy to renew and stay in the unit. We wish you the best.
Past Customer
Jan 15, 2020
·
From Google
From Google
Excellent service
Pineapple Property Group, LLC's reply
Gracias Raquel !
Past Customer
Feb 25, 2020
·
From Google
From Google
Good service
Pineapple Property Group, LLC's reply
Thank you, Steven!
Credentials
Background Check
Sophia Lipov