FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our 1-hr dog hikes, one of our most popular services, are $30, which is the going rate. Pickup and dropoff at the client's home are in addition to the hour of hiking, but are free of charge. Our overnights are $140 per night for one pet, and $150 for two or more pets.
- What is your typical process for working with a new customer?
We will arrange a free at-home consultation to go over the customer's needs and meet with them and their pet(s). If hired, we will learn the complete routine for the pets, get a key or other type of access to the customer's home (such as a garage door code), and set up the client’s own portal on our online scheduling p, communications and invoicing system that is accessible by all members of the Aarf Team. We will then look forward to taking great care of the customer's pets as scheduled!
- What education and/or training do you have that relates to your work?
I consistently study professional journals and other science-based works about animal behavior, training, care, health, and well-being. I have worked many years as a foster care provider and as a volunteer in various shelters. I have a deep and complete understanding of dog behavior from working with them full-time in groups and individually since 2008. I also graduated from the Goldman Sachs 10,000 Small Businesses Program for small business owners in 2014. I gained so much invaluable knowledge about running my business through this excellent program, and I am constantly striving to apply best practices to every facet of my business. I also subscribe to several top newsletters and periodicals about dogs and cats and am continually learning the most up-to-date information about their health, training, well-being, etc. I share a lot of this information with my staff, and we regularly have trainings to continue to improve our level of knowledge in order to better serve them and our clients.