Big Brothers Home Services

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Introduction

Big Brothers is proud to be your community’s plumbing, drains, heating & air experts. With over 65 years of combined experience, our company was founded in 2020 with the goal to provide the best service to our Salt Lake City community members. We are Background checked, licensed and bonded. Our technicians wear shoe covers while in your home with a no mess left behind guarantee. We strive to provide services to ensure the health and safety of your home, business, and community. We aim to give back through sponsoring local schools, athletic programs, and events. We are dedicated to putting your family and our community first. Welcome to the Big Brothers Family!

Overview

Hired 237 times

Background checked

12 employees

4 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

31 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

65 reviews

5

94%

4

0%

3

0%

2

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1

6%

Read reviews that mention:

Wayne R.

2 weeks ago

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Hired on Thumbtack

Big Brothers were awesome. Kevin quickly diagnosed the problem and outlined a method of repair that was both quick and efficient. The work was performed flawlessly and the price was reasonable.

Details: Leaking pipes

Plumbing Pipe Repair

Jazmine R.

Apr 7, 2024

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Hired on Thumbtack

Kevin was great at communicating and did a great job with an honest price. My mom had been stiffed by other plumbers for this job and this company and Kevin took care of her same day and didn’t try to rip her off. Thank you!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Washing machine • House

Plumbing Pipe Repair

Srinivas M.

Jun 17, 2023

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Hired on Thumbtack

Big Brothers Home Service is the most honest and professional H-Vac repair company that I have had the pleasure to work with. They were able to accommodate my time, in the earlier point of the window. The technician diagnosed the issue right away. The part was picked up and installed the next day. They stayed until the A/C was running with no issues. The technician even made the discovery that it was the base plate of my nest device that was also faulty and helped to install the new plate. Once that was set, the A/C was up and running like new. Thank you.

Details: Repair • Unit won't turn on or off • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Connie J.

Aug 2, 2024

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Hired on Thumbtack

We had 2 leaky pipes. Big Brothers came out same day and repaired the pipes quickly and left the area clean.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House

Plumbing Pipe Repair

Ken H.

Aug 18, 2023

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Hired on Thumbtack

My son replaced Toilet Flushing Mechanisms in two of our toilets as an 80th Birthday present to me. He lives out of state and was here on a short visit. No one in the family had the right tool to finish the job, so after he left, the toilets leaked. We paid $78 for a workman with the right tool to make two twists of the screw. You tell me how I should feel about working with Big Brothers Home Services?

Details: 2 toilets • Leaking • Municipal water (most common) • House

Toilet Repair

Credentials

Background Check

Ryan Rooney

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
What is your typical process for working with a new customer?
New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
What education and/or training do you have that relates to your work?
Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!

Big Brothers Home Services

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