Big Brothers Home Services

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Introduction

Big Brothers is proud to be your community’s plumbing, drains, heating & air experts. With over 65 years of combined experience, our company was founded in 2020 with the goal to provide the best service to our Salt Lake City community members. We are Background checked, licensed and bonded. Our technicians wear shoe covers while in your home with a no mess left behind guarantee. We strive to provide services to ensure the health and safety of your home, business, and community. We aim to give back through sponsoring local schools, athletic programs, and events. We are dedicated to putting your family and our community first. Welcome to the Big Brothers Family!

Overview

Hired 237 times

Background checked

12 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

95 reviews

5

96%

4

0%

3

0%

2

0%

1

4%

Read reviews that mention:

Wayne R.

Nov 11, 2024

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Hired on Thumbtack

Big Brothers were awesome. Kevin quickly diagnosed the problem and outlined a method of repair that was both quick and efficient. The work was performed flawlessly and the price was reasonable.

Details: Leaking pipes

Plumbing Pipe Repair

Jazmine R.

Apr 7, 2024

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Hired on Thumbtack

Kevin was great at communicating and did a great job with an honest price. My mom had been stiffed by other plumbers for this job and this company and Kevin took care of her same day and didn’t try to rip her off. Thank you!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Washing machine • House

Plumbing Pipe Repair

Connie J.

Aug 2, 2024

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Hired on Thumbtack

We had 2 leaky pipes. Big Brothers came out same day and repaired the pipes quickly and left the area clean.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House

Plumbing Pipe Repair

Ray T.

Jun 14, 2022

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Hired on Thumbtack

We had family staying with us for the week. Late Sunday evening our sewer is backed up. I call several plumbing services that say they will try to have some one call us. I sent a message to Big Brothers Services and received a call back within a few minutes. I explained my problem and Donna Miles the office manager said I would get a call saying when they would be here. Received a call from Crux Soto, who said they were on the way. When they arrived, they were pleasant, and professional and went right to work. Crux explained what they were doing, and why they were doing it which made me feel relieved and grateful. My problem was fixed! AND, I have found who I can trust for any of my future plumbing needs. Thanks!!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • House

Plumbing Drain Repair

Leroy J.

May 20, 2022

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Hired on Thumbtack

Very impressed with this plumbing outfit. They were able to save my house before the weekend. My water heater began to leak from the inside… The technician Jesus was very friendly and explained it would be more beneficial to replace the water heater with a new one and my water was back on and running in just over a hour. My hats off to you Big brothers home services

Details: Yes, the location has an existing heater • Gas tank (standard) • Other brand • Basement • House

Water Heater Installation or Replacement

Credentials

Background Check

Ryan Rooney

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
What is your typical process for working with a new customer?
New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
What education and/or training do you have that relates to your work?
Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!

Big Brothers Home Services

FAQs

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