FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything we price over the phone is based on standard sizing or rooms, stairs, hallways, etc. Once we get to your house we will preform a walkthrough with you before we start and customize the pricing to your specific home.
- What is your typical process for working with a new customer?
When you call in we try to answer any questions you may have. Once you have scheduled an appointment you will get a reminder by email the night before and a text the day of reminding you of the appointment. If for any reason we will be arriving late to your scheduled appointment the technician assigned to your home will personally call let you know.
- What education and/or training do you have that relates to your work?
IICRC certified(this would be compared to electrician school/training). As well as various online training certifications.