FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Its nearly impossible to quote a price without first walking the job, that's why we offer free inspections! Once we walk the job and get a better idea of the homeowners needs we can get photos/measurements over to one of our estimators and provide the homeowner with a price usually within 24-48 hours. We do offer senior citizen as well as military/first responder discounts!
- What is your typical process for working with a new customer?
Once a new lead comes in we will reach out to them to set up a time for a free inspection. We will call the homeowner when we are headed their direction. Once onsite we will walk the job with them get any photos/measurements we need and answer any questions they might have.
- What education and/or training do you have that relates to your work?
Farwest Environmental is a IICRC certified Firm. Our technicians are IICRC certified in water damage, mold remediation, odor remediation as well as biohazard/trauma cleanup. Farwest Environmental is certified through Utah DAQ as a asbestos/lead firm. Our technicians are certified AHERA asbestos inspectors/contractor supervisors and EPA lead inspectors.