FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The most accurate quotes come from an onsite look-through. Depending on what you would like done, you may need more or less than what you get quoted via the app. First time cleanings always take a bit longer than reoccurring! Plus, I do give discounts for ongoing clients - reach out for more information.
- What is your typical process for working with a new customer?
Best practice is to meet the client at their home to give them the best quote possible and for them to meet me and ask any questions they may have. Once the quote has been accepted, I do have a few forms to be signed, and we can schedule the cleaning!
- What education and/or training do you have that relates to your work?
I've worked with several home cleaners in the past to help learn the ins and outs of the trade. Plus, I have OCD - let my problem be your solution!