FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that every customer has unique needs, which is why we offer customized pricing tailored to your specific requirements. We also provide discounts for recurring services, showing our appreciation for your trust in us. The initial quote is based on the details you provide, and any adjustments will be discussed with you to ensure transparency.
- What is your typical process for working with a new customer?
Our priority is to understand your needs and expectations fully. We begin by discussing your specific requirements, and we can arrange a free on-site estimate to make you feel more comfortable. When our team arrives, we conduct a thorough walk-through to ensure we meet your expectations. After the cleaning, we will walk through again to confirm your satisfaction.
- What education and/or training do you have that relates to your work?
Our team is fully trained and qualified in the latest cleaning techniques and safety protocols. We continuously update our skills through ongoing training to provide the highest level of service and use the safest products available.