FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At High Valley Painting, we believe in providing transparent, fair pricing with no hidden fees. Our estimates are based on the scope of work, materials, and labor required to ensure top-quality results. We offer competitive pricing for both interior and exterior projects and always strive to deliver excellent value for the craftsmanship and service we provide. We also offer seasonal discounts and promotions, so be sure to ask about any available savings. Additionally, we may charge extra for specialty services such as extensive surface repairs or additional work beyond the original scope of the estimate. For larger projects, we require a deposit before starting, with the remaining balance due upon completion. We also include a detailed contract to outline all pricing terms, so you’ll know exactly what to expect. If you have any questions about the estimate or pricing, we’re always happy to discuss the details to ensure everything is clear.
- What is your typical process for working with a new customer?
Initial Consultation – We start by discussing your project details, goals, and any specific needs you have. This can be done in person or over the phone. On-Site Estimate – I visit your home to assess the space, take measurements, and provide a detailed, written estimate based on your preferences and project scope. Color & Finish Selection – If needed, I offer guidance on selecting the right colors and finishes to achieve the best look and durability for your space. Scheduling & Preparation – Once you approve the estimate, we schedule the project at a convenient time. We also provide guidance on any prep work needed, such as moving furniture or clearing work areas. Professional Painting Process – Our team arrives on time, protects your space, and follows a detailed painting process, including proper surface preparation, high-quality application, and clean-up. Final Walkthrough & Approval – After completion, we do a final walkthrough to ensure everything meets your expectations. We address any touch-ups needed and leave you with a beautifully finished space.
- What education and/or training do you have that relates to your work?
I have years of hands-on experience as a journeyman painter, specializing in high-end residential projects that require precision and attention to detail. Beyond experience, I continually educate myself on the latest coatings, application techniques, and industry advancements to ensure the best results for my clients. Staying up to date with new products, surface preparation methods, and professional tools is essential in delivering high-quality, long-lasting finishes. Having the right knowledge, experience, and equipment allows me to provide exceptional craftsmanship on every project.