FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is one-time and transparent—no subscriptions, no hidden fees. You pay for the hardware and setup, and that’s it. We tailor everything to your home, so you only pay for what you actually need.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your home and your needs. From there, we design a custom setup, recommend the right hardware, and handle the full installation. We also make sure everything works perfectly before we leave—and we’re always here if you need help later.
- What education and/or training do you have that relates to your work?
I received a CompTIA Security+ certification and completed a Cybersecurity Bootcamp Program through the University of Utah. That background in network security helps me design smart home systems that aren’t just fast and reliable—but also secure and privacy-focused.