FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is no standard pricing. A exact quote is impossible from a description only. An estimate may be given from a description with a firm quote given after seeing the photograph and the complexity of the request. Only upon approval of a firm quote does work begin.
- What is your typical process for working with a new customer?
I usually get a scanned copy of the photo emailed to me (or some have brought it to my home to scan). After looking it over, I confirm the price, which is impossible to give from a description only. Upon approval, I prepare a working draft copy to let the customer review it and give suggestions, if wanted. After the customer is satisfied with the restoration or editing, I finalize it and email it back for printing.
- What education and/or training do you have that relates to your work?
I studied Media Design Technology at Davis Applied Technology College and am also certified in Adobe PhotoShop CS4.