FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will always be upfront with pricing. We don’t play the bate and switch pricing games. You will have the ability to approve the price of the job before any work is done. We have a pricing Guarantee!
- What is your typical process for working with a new customer?
We will typically discuss with our customers what issues they are dealing with so we can fully understand how we can best serve them. Once we have an understanding of what the needs are we work quickly to find the best solution to our customers needs. We know that when it comes to hvac needs speed matters.
- What education and/or training do you have that relates to your work?
Our technicians are highly trained with lots of years of experience. Most of our technicians have 10 plus years of experience. We also encourage ongoing training to ensure our technicians understand the latest and best practices to help you our customer.