FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and honest with no hidden fees. All jobs are based off of a flat rate pricing so no matter if we end up taking 30 mins or 2 hours you pay the same price for the same scope of work.
- What is your typical process for working with a new customer?
Once we have collected all of your information as well as a general description of what work is needed we schedule for one of our Service Experts to come out to the home to do an eyes on evaluation and give pricing and perform work from there.
- What education and/or training do you have that relates to your work?
All of our Service Experts have active plumbing licenses that are maintained through continued educations.