FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Transparent Pricing: I offer clear, upfront quotes with no hidden fees. 2. Custom Estimates: Pricing depends on the size, condition, and type of surface being cleaned. 3. Competitive Rates: Our services balance affordability with professional results. 4. Value for Money: Customers can expect high-quality work that enhances the appearance and longevity of their property.
- What is your typical process for working with a new customer?
1. Initial Contact 2. Consultation: discuss the customer’s needs, explain our services, and gather details about the project (e.g., property size, type of surfaces). 3. Site Visit (if necessary): For larger or more complex jobs, we may visit the property to assess its condition and provide a more accurate quote. 4. Custom Quote: We provide a transparent, detailed estimate based on the scope of work. 5. Scheduling: Once the customer approves the quote, we schedule the job at a convenient time for them. 6. Service Delivery: We arrive on time, complete the job professionally, and ensure the customer is satisfied with the results. 7. Follow-Up: After the job, we check in with the customer to ensure they’re happy and answer any questions.