Appliance Rescue and Repair Service

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Introduction

We are factory authorized on most major brands. Samsung, LG, GE, Sub Zero, Electrolux, etc. I am veteran owned and operated. I value being courteous and polite while being professional and informative to my customers. I've been in the business for 23 years and I have alot of return customers that value my opinion and expertise when it comes to appliance repair. I also have access to new appliances in the event your appliance is not worth repairing.

Overview

Current Top Pro

Hired 844 times

Background checked

3 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Featured Projects

11 photos

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

451 reviews

5

94%

4

2%

3

1%

2

1%

1

2%

Read reviews that mention:

Audre P.

Oct 1, 2024

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Hired on Thumbtack

I recently hired Rescue and Repair to fix my dishwasher and refrigerator, and I couldn’t be more pleased with Jays service. He arrived on time, quickly identified the problems with both appliances and demonstrated extensive knowledge and professionalism throughout the process. While working on the refrigerator, I mentioned the ice machine wasn’t working, and he took the time to fix that as well without hesitation. He was efficient and thorough and exceeded my expectations. I would highly recommend him to friends and family!

Details: Refrigerator • Samsung

Appliance Repair or Maintenance

Keith And Susan K.

Aug 23, 2024

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Hired on Thumbtack

Jerel did an excellent job repairing our refrigerator. He responded quickly and was very professional and knowledgeable. We will definitely use him again!

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance

Patrice F.

Apr 25, 2024

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Hired on Thumbtack

Very honest and dependable company. I was advised of what my repair issue could be before hand. I highly recommend this company, and I will use them for any future repairs.

Details: Washer or dryer • Kenmore • Residential

Appliance Repair or Maintenance

Mike b.

Jan 23, 2024

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Hired on Thumbtack

Absolutely great service. The technician was top notch and very helpful and friendly. Went out of his way to explain what went wrong with my refrigerator and showed me what parts were needed and why. Just really pleased. I always worry about not knowing enough about repairs and getting taken advantage of, but from the minute he came in the door I was at ease. Will use this company if I have any issues with my appliances.

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance

Cynthia O.

Dec 29, 2023

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Hired on Thumbtack

I’m very pleased with Appliance Rescue and Repair Service. Jay was incredible. Arrived very quickly, was professional and friendly. Great job! One word satisfactory !

Details: Refrigerator • Kenmore • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Jerel Henderson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Service fee is only charged if the customer declines the repair quote.
What is your typical process for working with a new customer?
I believe in first impression is always the best impression. I am clean cut and I introduce myself and along with my business name and I shake hands.
What education and/or training do you have that relates to your work?
I am factory authorized on just about every brand on the market.

Appliance Rescue and Repair Service

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