FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pictures and prices of our most requested items can be found on our website. I provide a 15% discount for schools and child-focused non-profit organizations.
- What is your typical process for working with a new customer?
First, we seek to understand what our potential client is looking for and determine if we can deliver on the customer's expectations. If we think we could be a fit, we listen in more detail about the customer's event and confirm that we understand what the client expects from us.
- What education and/or training do you have that relates to your work?
We have been twisting balloons since 2000, but prior to creating Texas City Balloon Twisterz in 2017, we worked exclusively for non-profit and government entities, donating our services for the benefit of children. We plan to continue to support non-profit organizations and schools by providing a 15% discount and making donations when possible.