FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We aim to provide clear and competitive pricing for all our appliance repair services. Our rates include a transparent breakdown of service fees and any parts required. We offer upfront estimates, so you know the cost before we start. Additionally, we provide discounts for seniors, military personnel. For certain repairs, we may also waive the service call fee if you choose to proceed with the repair. Please reach out for a personalized quote based on your appliance needs!
- What is your typical process for working with a new customer?
Our process with new customers is designed to be simple, transparent, and efficient. Once you reach out to us, we’ll start by gathering some basic details about the appliance issue, such as the make, model, and symptoms. This helps us prepare for the best possible service. Next, we’ll schedule a convenient time for a technician to come to your location, diagnose the issue, and provide a clear estimate for repair. Our team will walk you through every step, answer your questions, and, if approved, complete the repair as quickly and professionally as possible. We’re here to make the process hassle-free from start to finish!
- What education and/or training do you have that relates to your work?
I have completed specialized training in appliance repair, which included hands-on experience with a variety of household appliances like refrigerators, washers, dryers, and more. Additionally,I stay up-to-date with industry standards and new technologies to ensure I can handle both traditional and modern appliances effectively. My background and training provide the skills necessary to diagnose and repair appliances efficiently and accurately.