FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We offer customized quotes based on the size and condition of the space. Discounts may be available for recurring services or larger projects. There are no hidden fees—any additional charges will be discussed upfront.
- What is your typical process for working with a new customer?
Our process for working with a new customer is simple and efficient: 1. Initial Consultation – We discuss your cleaning needs, preferences, and any special requests. This can be done over the phone or via email. 2. Customized Quote – Based on the details provided, we offer a transparent price estimate. 3. Scheduling – We set up a convenient date and time for the cleaning service. 4. Cleaning Service – Our professional arrives on time and completes the job according to your specifications. 5. Quality Check & Feedback – We ensure you’re satisfied with the service and welcome any feedback for future improvements. 6. Ongoing Services (Optional) – If you’re interested in recurring cleanings, we can arrange a regular schedule with potential discounts. We aim to provide a seamless and hassle-free experience for every customer!
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the proper use of cleaning products, equipment, and safety protocols. We stay updated on industry best practices to ensure high-quality service. Additionally, we have experience working with various types of properties, from residential homes to commercial spaces, which allows us to tailor our approach to each client’s needs.