On The Way AC Plumbing & Electrical

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Pipe issues

Repair urgency

Flooding status

13 recent inquiries • Responds within a day

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Introduction

Here at On The Way AC we not only are family owned, but we care about our customers and make sure everything is affordable. We also do Electrical, Plumbing, home insulation and Generators. We are your one stop shop!

Overview

Hired 3 times

Serves Santa Fe, TX

Background checked

25 employees

49 years in business

Business hours

Sun8:00 am - 10:00 pmMon8:00 am - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Reviews

Great 4.7

92 reviews

5

92%

4

0%

3

0%

2

2%

1

6%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Past Customer

3 weeks ago

·

From Google

Called for a backed up sewer line. They came quickly and were able to point out that the issue was passed my property line. After the City made repairs, they came back out to verify with camera my line was indeed clear. Shout out to Lisa and Jacob for amazing customer service and follow through. Thank you!

On The Way AC Plumbing & Electrical's reply

Thank you so much for the 5 star review we appreciate it! Jacob also thanks you for the kind words.

Past Customer

4 weeks ago

·

From Google

If I could give them six stars, I would!!!Very good experience on the first day of repiping my house! Very professional!Second day, they found worn down electrical wires, and who did they have on their team at the time? An electrician right there to repair it! Incredibly convenient and wonderful. I really appreciate their hard work!There was a spill that happened on the second day that leaked from the second story down to the first, and when I called them, they came back quickly to resolve the issue quickly. The following day they had the remediation crew out bright and early. I couldnt be happier with their quick response!Third day, they cleaned everything up, flushed the water heater, and now my hot water comes in super fast! Im so thankful!

On The Way AC Plumbing & Electrical's reply

Thank you so much for the kind words an amazing review!

Past Customer

3 weeks ago

·

From Google

Professional-Respectful-Knowledgeable-Courteous! Jacob arrived quickly after contacting the company for the first time. A thorough view of my situation; I was given all my options. Agreed to options and Craftsmen Lee and Omar arrived soon to move forward with repairs; the dig crew were complete. They took time to explain to method of repair which was new to me and did not leave until they were satisfied 100%. Minimal down time and upon completion work area looks great! Thanx! Will definitely use again!

On The Way AC Plumbing & Electrical's reply

Thank you for the 5 star review!

Past Customer

1 month ago

·

From Google

I called at 4:30 about a leaking pipe. They were prompt to arrive and completed the job by 6:00. Very professional from booking to payment. Highly recommended.

On The Way AC Plumbing & Electrical's reply

Thank you for the 5 star review!

Past Customer

3 weeks ago

·

From Google

On The Way AC Plumbing & Electrical's reply

Credentials

Background Check

Miranda Rosales

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on what is needed or found We will always provide Upfront pricing to our customers.
What is your typical process for working with a new customer?
New customers are provided information about our company and all our services we provide. Electrical, HVAC and Plumbing. We send our licensed technicians out to speak to you and diagnose your issue and provide pricing.
What education and/or training do you have that relates to your work?
On The Way AC, Electrical and Plumbing technicians are licensed, insured and bonded. We have Generator certified technicians to serve you. Our technicians receive the updated training when it is offered to us so we can provide the excellent service to our customers.