FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a straightforward pricing structure based on the number of cubic yards of junk to be hauled. A pickup truck load is equivalent to roughly 4-5 cubic yards. For reference, this is equivalent to roughly 4 medium-sized chest freezers. Pricing may also be impacted based on where the items are located with respect to the parking location. We accept items such as furniture, appliances, household goods and belongings as well as construction debris and material. Hazardous waste or chemicals are priced separately and must be discussed on a case-by-case basis depending on the quantity, type and current storage situation.
- What is your typical process for working with a new customer?
We do our best to respond to requests within less than 30 minutes during business hours and within 12 hours outside of business hours. During our initial conversation, we work with our clients to provide an estimate for the requested job by looking at photos or videos of the work, as well as discussing the customer’s schedule and availability.
- What education and/or training do you have that relates to your work?
Our team members all bring a diverse set of skills and experience to the table ranging from Logistics to Real Estate property management and Construction. Regardless of the industry we have all learned the value of dedication, hard work, customer service and resourcefulness!