FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Twin Buds Painting is committed to offering competitive and transparent pricing. While we don’t aim to be the lowest-cost provider, we also avoid premium pricing. Our rates reflect our dedication to quality, the expertise of our workforce, and our commitment to exceptional customer service. We value our talented team and pay above market to retain the best talent in the industry. We invite you to reach out for a free on-site or virtual estimate! Twin Buds Painting proudly supports our military and first responders with a 5% discount as a token of our appreciation for their service.
- What is your typical process for working with a new customer?
Our typical process at Twin Buds Painting begins with an initial inquiry, during which we gather your contact information and an overview of the project’s scope. We then schedule a convenient time for either an on-site or virtual estimate. After completing the estimate, we work with you to coordinate project dates, and we’ll provide a service agreement for your review and signature. On the scheduled start date, you can count on Twin Buds Painting to arrive on time, ready to work with a positive and enthusiastic attitude. We place great emphasis on prep work—it’s essential for a high-quality finish, so we address it meticulously right from the start. Throughout the project, our project managers will check progress and provide updates to you at least once or twice daily. Upon project completion, we’ll walk through the space together to ensure you’re fully satisfied with our work. After completing any requested touch-ups, we accept final payment, welcoming yet another satisfied customer into the Twin Buds Painting family.
- What education and/or training do you have that relates to your work?
At Twin Buds Painting, we are dedicated to meeting the highest industry standards and are actively working toward our certifications with the Painting Contractors Association (PCA) and the Association for Materials Protection and Performance (AMPP). These certifications reflect our commitment to quality, professionalism, and excellence in service.