FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Rates vary based on the property size, level of cleaning needed, and specific requests. Always offer an estimate to ensure clarity.
- What is your typical process for working with a new customer?
Here’s my process for new customers: 1. Discuss cleaning needs and preferences. 2. Provide a clear estimate and schedule the service. 3. Confirm details and expectations. 4. Deliver high-quality cleaning. 5. Follow up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
I have hands-on cleaning experience, knowledge of safe product use, and a strong background in customer service, which helps me communicate effectively and ensure customer satisfaction.