FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We know that keeping your home or office clean can be a hassle, especially when you have a busy schedule. That's why we offer affordable pricing for our cleaning service, so you can enjoy a sparkling space without breaking the bank. Our pricing is based on the size of your property, the frequency of your service, and the level of cleaning you need. We also offer discounts for referrals and repeat customers. Whether you need a one-time deep cleaning or a regular maintenance service, we have a plan that suits your budget and your needs.
- What is your typical process for working with a new customer?
First, thank you for choosing Clean Haven for your cleaning needs. We're happy to work with you and make your place sparkle. Here's how our process works: - First, you fill out a simple online form with some details about your home, such as the size, the number of rooms, and any special requests. - Next, we match you with one of our trusted and experienced cleaners who can meet your needs and schedule. - Then, you confirm the date and time of your appointment. Payment can be accepted once your cleaning is completed. We accept secure payments by credit card via invoice or over the phone. - Finally, you sit back and relax while we take care of the rest. That's it! Easy, right? We hope you enjoy our service and look forward to hearing from you soon.
- What advice would you give a customer looking to hire a provider in your area of work?
If you are looking for a house cleaner, here are some tips to help you find the best one for your needs. First, decide what kind of cleaning service you want. Do you need a regular or a one-time cleaning? Do you want a deep or a light cleaning? Do you have any special requests or preferences? Second, compare different cleaners based on their rates, reviews, availability, and experience. You can use online platforms, referrals, or local ads to find potential candidates. Third, contact the cleaners you are interested in and ask them about their services. You can also request a free estimate or a trial session to see if they meet your expectations. Finally, choose the cleaner that you feel comfortable with. Remember to communicate clearly with them and to give them feedback after each cleaning.