The Problem Solvers: HVAC-Plumbing -Electric-Roof

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Introduction

The Problem Solvers specialize in HVAC, Plumbing, Roofing, and Electrical services, offering expert solutions for homes and businesses across San Antonio and surrounding areas. With years of experience, our licensed and bonded team is equipped to handle everything from installations to repairs and maintenance. We are committed to delivering quality service and exceptional customer care, ensuring every job is completed to your satisfaction. Whether you need HVAC, Plumbing, Roofing, or Electrical services, The Problem Solvers are here to provide reliable, professional solutions. (Formerly Mr. Watts Electrical)

Overview

Hired 1628 times

Background checked

40 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

35 photos

Specialties

Fixture type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

194 reviews

5

84%

4

4%

3

3%

2

1%

1

8%

Read reviews that mention:

Roger o.

Nov 16, 2024

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Hired on Thumbtack

Jordan came to my house to fix electrical problem. Outstanding representative for Problem Solvers!! Listened to my input on what and how the electrical issue happened, diagnosed and resolved the problem in a professional manner then gave me options on repairs needed. My best experience with ANY contractor in many years!

Details: Repair • 3 switches or outlets • House

Switch and Outlet Repair

Travis B.

Oct 12, 2024

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Hired on Thumbtack

I recently worked with Eddie from Mr. Watts / Problem Solvers, and while I’m giving 5 stars for the service, there were some mixed feelings. First off, Eddie was great – professional, thorough, and clearly had my best interest in mind. He explained everything in detail and didn’t push unnecessary costs, even advising against things like their 1- or 2-year VIP/Warranty plans, which I appreciated. However, the $4,000 quote for 11 light switches, installing LED lighting (which I provided myself), and replacing two bathroom ceiling vents was quite a shock. To give some context, I ended up getting the same work done for $200 professionally and found exact replacements for the vents on Amazon for $100. If you’re looking to blow some cash or just want to get a sense of what something might cost (or if you want a quote to show another contractor), it’s worth having them out for a chat. Eddie is a standout and does fantastic work for the company, but let’s be real – in this economy, I’m not made of money! PS: They will 100% pitch you a 1- or 2-year warranty, which includes the following: VIP Service Membership - Annual Subscription - Covered Systems $249 Front of the Line Pass Preferred Scheduling Free Diagnostics All Year Up To Two Tune-Ups Per Year (Heating & Cooling) Complimentary Plumbing Inspection Complimentary Electrical Safety Inspection Complimentary Roof Inspection Complimentary Attic Inspection 100% Transferable to New Home Owner or Your New Address (if in service area) 15% Savings on all services Lower Utility Bills Fewer Problems Longer Equipment Life Also, they were kind enough to offer me a free HVAC and plumbing inspection, which I did schedule but later canceled due to travel.

Details: Upgrade wiring, fixture, or equipment • Lights • Outlets • Wiring • Ceiling fan • Switches • 8 - 10 feet (standard ceiling)

Electrical and Wiring Repair

Jason B.

Jul 7, 2024

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Hired on Thumbtack

Had an amazing experience with the problem solvers. They completely overhauled my 1956 house to two 2024 electric code standards. They also updated the water heater to make it up to code as well as installed two brand new toilets. We also got some additional plugs and outlets for the back patio. These guys did an excellent job Cody and Clint from the plumbing team and JJ and his apprentice did an amazing job on the electrical side of the house. I would definitely recommend gentlemen as well as the company. I look forward to doing more projects with the problem solvers.

Details: Wiring • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Pamela O.

Jun 28, 2024

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Hired on Thumbtack

The team was very thorough and professional. They told me what I need to have done in order to fix the tripping of my GFCIs. They also informed me of wiring issues that need to be resolve due to the age of my house. Thanks Problem Solvers for the information you provided and I hope to get my issues resolved soon.

Details: Loss of power • Outlets • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Kendra B.

May 20, 2024

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Hired on Thumbtack

Overall I’d recommend them if it’s in your budget for a licensed company to repair your issues. I had my disposal swapped, new faucet installed (their recommendation), and the opposite side of the sink drain catch repaired where there was a slow leak. I had to buy the parts before they came back to do so, so it was a 2 day event. They left with some things that should have stayed like the old and new keys for the disposal they swapped out and the sink catch for the opposite side, but they brought one of the items back. Mistakes happen, not a big deal but those keys are important to have as the homeowner so I am glad I noticed before I needed at least one. The first quoted price was more than my mortgage for a sink repair which was shocking, but they had a tiered pricing service option that had an option I selected. It included the flush of the water heater. Their techs were respectful and knowledgeable with great things to say about their company and the owner which I thought was important.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair

Credentials

Background Check

Jason Balderas

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer senior and military discounts
What is your typical process for working with a new customer?
Getting to know customer and problem they are having and getting it resolved
What education and/or training do you have that relates to your work?
Certified in applied science also have a Masters license

The Problem Solvers: HVAC-Plumbing -Electric-Roof

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