FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Tiger Services, we believe in transparent and fair pricing for all our customers. In our service department, most repairs are priced at a flat rate, ensuring you get an upfront, consistent price without surprises. For equipment installations, we take a customized approach, calculating each job based on your specific home and comfort needs. This allows us to provide the best solution at the best value. We’re committed to honesty, quality, and ensuring you get the most out of your investment!
- What is your typical process for working with a new customer?
At Tiger Services, we tailor our process to fit each customer's unique needs. Whether you're calling for routine maintenance to keep your system in top shape, requesting an estimate for a new air conditioner, or looking for solutions to comfort issues like hot spots, high humidity, or dust problems—we’re here to help! Our call takers ask a few key questions to ensure we send the right specialist for the quickest and most effective solution. And if you just need advice, don’t worry—phone consultations are always free! We’re happy to help however we can.
- What types of customers have you worked with?
At Tiger Services, we’ve had the privilege of working with homeowners across San Antonio who want to keep their homes comfortable year-round. Whether it’s families needing routine maintenance, homeowners looking to upgrade their air conditioning system, or those dealing with hot spots, humidity issues, or poor air quality, we’ve helped solve a variety of comfort challenges. No matter the issue, our team is dedicated to providing honest advice, expert service, and long-term solutions to ensure every customer enjoys a cool and comfortable home!