FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge per person with tax and upon request, a service charge of 20% that includes food chafers, wait staff, etc. If it's a "drop-off" catering we have a $50 drop-off fee for services within Loop 1604 and $100 outside of loop 1604. For wedding caterings we usually provide a tasting at no charge, and collect a 20% deposit upon hire, with the remaining balance due two weeks prior to the event.
- What is your typical process for working with a new customer?
We submit a quote based on the customer's preferences and selections, number of guests as well as service needs. We prefer to chat with the prospective customers directly, then we take care of the rest, so that customers don't have to worry about a thing. Reaching out to customers directly to work anything out is important to ensure a positive experience!
- What education and/or training do you have that relates to your work?
We have over 20 years in the food industry trained under several talented chefs in many settings such as restaurants, hotels and resorts in the U.S. and the Caribbean islands, and we have produced banquet functions for large and small groups. We are able to prepare a wide variety of cuisines, anything from Barbecue to Mexican/TEX-MEX, American formal , or casual, and International Cuisine. We serve all groups such as Weddings, Funerals, Birthday and anniversary, graduations, etc..etc.. and Corporate functions.