FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Homestead Heating & Air Conditioning we believe in doing business the old fashioned, honest way. That means up front pricing every time, so you know exactly how much everything costs before agreeing to anything. We also don't do change orders, meaning the price you agree to is the price you pay. We will never come back to you and ask for more money after the project starts, only if you decide to change the scope of work.
- What is your typical process for working with a new customer?
We prefer a consultative approach, meaning we work together with you the homeowner to come up with the perfect solution, every time. We care about you and your family and want to make sure you are comfortable with everything before moving forward with any project, large or small.
- What education and/or training do you have that relates to your work?
With decades of combined experience in the home service industry, we have what it takes to ensure the best customer experience possible, from beginning to end! All of our technicians are licensed, insured, background checked, and drug tested.