FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers who sign up for our Advantage Plan annual maintenance program receive 15% discounts on repairs and 5 % discount on new equipment (furnaces/AC's/Heat Pumps/Mini Splits) We'll also extend the 15% discount to veterans and military families. Please ask about the discount while at your home. I appreciate it.
- What is your typical process for working with a new customer?
It just takes a phone call or we can text if your not able to use the phone. I'll need the address of where the repairs need made and contact information. It's pretty simple. I'm usually available most days of the week and don't mind working late or stopping by early. I understand life is fast paced nowadays and everyone has a busy schedule so I'll always do my best to accommodate you.
- What education and/or training do you have that relates to your work?
4 years US Navy 2 Years college: Master Technician cert. N.A.T.E. certified E.P.A. certified Factory trained on the service and installation of ductless systems Factory trained on the service and installation of forced air systems